Heller Industries Adds Mike DePauw as Senior Key Account Manager to Support Global Customers

Heller Industries, a provider of thermal processing solutions for electronics manufacturing, has appointed Mike DePauw as Senior Key Account Manager, a move the company says reflects its ongoing investment in growth and customer support.

DePauw brings more than 25 years of experience across electronics manufacturing, SMT, and the semiconductor industry, with a background in building strategic customer relationships across global markets. In his new role, he'll focus on supporting Heller's key accounts, drawing on his experience in sales leadership, program management, and technical operations to shape solutions around specific customer needs.

Heller frames the hire as part of a broader pattern: as the company grows internationally and takes on more complex customer requirements, it's adding senior account management talent to keep pace. CEO David Heller said DePauw's industry expertise and customer-first approach will be important as the company continues to scale and deepen its partnerships.

The appointment also ties into what Heller describes as a core company value, a "Say Yes" philosophy centered on being responsive and flexible with customers and prioritizing long-term relationships over transactional ones. Adding experienced account managers like DePauw is presented as one way the company backs up that philosophy with dedicated, hands-on support.