Market survey finds consumers
prefer mobile device instead of PC
IBM's consumer market analysis survey reveals that more
than 50 percent of consumers would like to choose a mobile
device for net surfing rather than PC. The survey named
"Go Mobile, Grow" conducted by IBM's Institute
for Business Value concludes on how consumers will be open
to full adoption of the mobile device as the hub for Internet
activity.
IBM has surveyed 600 consumers in the United States, China
and the United Kingdom on their choice of device for net
surfing. The survey points out; mobile surfing would be
considered more for communication, travel and navigation
applications, and news and information services. The number
of mobile-phone users expected to rise from the present
50 % to 80 % by 2013, which accounts to 5.8 billion people.
The penetration of broadband and wireless network coupled
with availability of cheap but feature rich IP enabled mobile
gadgets will enable this trend further.
Dr. Sungyoul Lee, Global Consulting Leader, Electronics
Industry, IBM said, "With 70 percent of consumers worldwide
who believe that the mobile Internet has the potential to
add significant to moderate value to their day-to-day lives,
the time is now for companies to develop intuitive applications
and services that allow people of all ages to effortlessly
access and use the Internet while on the go -- anytime,
and anywhere."
Other key findings of this market research survey:
By 2011, 39 percent of respondents said they expect to increase
Internet use on their mobile device by at least 40 percent.
The Chinese consumers polled lead the world as the fastest
adopting society of the mobile web. Same thing might be
true for India!
71 percent of respondents acknowledged that they expect
to increase their usage of communication services such as
obtaining maps and directions, instant messaging, social
networking, emailing and reading the news from their mobile
device.
Growth markets like China and India are leading this adoption
at a rapid pace and are proving to be the most open towards
mobile Internet than the mature markets.
The PC is still preferred for services such as banking,
stock trading, shopping and general search.
Consumers are most loyal to their preferred brands for
communication services such as email and instant messaging,
but the survey found a lack of loyalty for entertainment
services. That's the reason for Nokia and Samsung to sell
more phone than others.
Suggestion for device vendors
In terms of device features, the survey found consumers
prefer a large screen, high resolution, internal memory,
and quick speed data transfer as the most important and
desired features in their mobile device.
Improve devices in terms of processing power, memory, resolution,
screen size and intuitive user interfaces. Specifically
device makers need to think about how to integrate technologies
such as nano projectors and projected virtual keyboards.
Move towards a high adoption of open standards and open
source to further grow and nurture the ecosystem.
IBM's own business think-tank predicts the Mobile Web market
for consumer services such as entertainment and email is
expected to reach $80 billion by 2011, more than 36 percent
annual growth.